Refund & Return Policy

At Ashapura Metal Corporation, customer satisfaction is our priority. We strive to provide quality metal products and accurate order fulfillment. If you are not fully satisfied with your purchase, please review our refund and return policy below.

1. Eligibility for Returns

• Returns are accepted within 7 days of delivery.

• Items must be unused, uncut, and in original condition.

• Custom-cut, fabricated, or special-order items are non-returnable unless there is a defect or error on our part.

2. Return Process

• To initiate a return, please contact our customer service at [Email/Phone Number] with your order number and reason for return.

• Once approved, you will receive return instructions.

• The customer is responsible for return shipping costs unless the return is due to our error.

3. Refunds

• Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.

• If approved, a refund will be processed to your original method of payment within 5–10 business days.

• Shipping fees are non-refundable.

4. Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos and details. We will arrange a replacement or refund as necessary.

5. Contact Us

If you have any questions about our return and refund policy, feel free to contact us at:

• Email: [Sales@Ashapurametal.in]

• Phone: [+91 9680310776 / 0261-2240776 / +91 9898540776]

• Address: ASHAPURA METAL CORPORATION